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While creating a RDSH Farm in Horizon 7.2 using View Composer – Linked Clones and Custom Specification Manager the creation would fail on “ Customization ” within the View Administrator console. Upon investigation within the vCenter the Windows Servers 2012 R2 RDS Session host VM’s where not getting a valid IP and receiving the169.x.x.x APIPA addresses. After researching quite a bit the most common solution to the problem was: Un-install and re-install vmwaretools Un-install and re-install Horizon Agent 7.2 on RDS Master Image   After performing the above two steps the issue completely changed from getting 169.x.x.x APIPA address to a proper DHCP server routable address. However, we are getting a different error this time: “ Windows could not finish configuring the system after a generalized sysprep ”. Final Solution Within the master image we were using the MacAfee VSE Agent Patch 7 as the antivirus protection. This particular version was causing the issue with the...

If you have desktops deployed via Horizon View 6.x/7.x Instant Clones technology it can get very difficult to collect the Horizon View Agent logs from the desktop VM for troubleshooting/analysis purposes. The moment the end-user logs-off from the desktop it gets into the Status = Disconnected –> Deleting. vCenter Task for log-in and log-off of the desktop vCenter Task for Deleting –> Customizing –> Available The above operations happen very quickly. Suppose in our scenario the desktop was failing on the Status=Customizing (View Administrator). The desktops status would change into the Error state and after couple of seconds get into delete will remain in a loop until the desktop becomes available. This is by design as the Instant Clone is trying to re-create the desktop There was no way to capture the logs for analysis or troubleshooting. Resolution: Now you can disable the recovery of the Instant Clone desktop VM if they are in the Status=Error (Strictly for t...